Shipping policy
Shipping & Delivery Policy
1. Shipping Origin
All products are quality inspected and shipped directly from Beijing, China.
2. Processing Time
All orders will be processed and arranged for shipment within 1–3 business days after payment confirmation.
3. Delivery Time
International delivery time depends on destination country, customs clearance and logistics route:
General delivery range: 7–25 business days.
Peak season or customs inspection delay may cause slight time extension, which is normal international logistics situation.
4. Customs & Import Duty
International orders may be subject to local customs duty or import tax, which shall be borne by the customer according to local regulatory requirements.
5. Logistics Tracking
After shipment, we will send you tracking number via email. You can track your parcel online in real time.
6. Undeliverable & Lost Parcel
If the parcel is returned due to wrong customer address, unreachable contact or recipient refusal, the reshipping fee shall be borne by the customer. We will assist to claim for lost parcel according to logistics official process.